“Computer support” can mean a lot of things in New York City.
We’ve been doing this since 1996, so we’ve seen (and heard) a lot.
We know that a lot of people who claim to be managing your networks aren’t — and here’s why:
Think of your computer network as a bit like the human body – you know that when one something goes out of balance, it can throw the whole system out of whack. The source is not always where the symptom manifests – and that’s why we believe in a comprehensive, proactive approach.
You can think of us as holistic doctors for your computers.
While we continue to offer stellar troubleshooting and repairs, we know that an ounce of prevention is worth a pound of cure.
We guarantee that no one is doing this the way we are.
What it is:
NetSmart is a computer support and network management service with a superior systematic approach to tech support.
We take the entire computer burden off your shoulders so you can focus on what you do best.
Who it’s for:
NetSmart is the preferred service plan for small businesses and non-profits with more than six (6) computers in New York City.
How it works:
NetSmart is a subscription-based tech support and IT consulting service.
For a fixed monthly fee, you enjoy unlimited access to our remote Help Desk where you can speak to a real live person to resolve your questions or support needs.
NetSmart Premium service includes 24×7 emergency support and unlimited on-site support, while NetSmart Starter clients can access those services at affordable hourly rates.
- full monitoring and management of computers and servers including: anti-virus protection, security and software updates, and more
- friendly and efficient Help Desk
- regular on-site visits
- regular consulting for IT strategy
- 24 x 7 support for NetSmart Premium customers
Click here for full list of services.
Does your organization use fewer than six (6) computers?
If so, you may be best suited to MicroSmart – our service plan for micro-businesses.