About Us

Streeter Technologies is a boutique IT support and consulting firm in downtown Manhattan.

 

Since 1996, we have been supporting small businesses and non-profit organizations

throughout New York City.

 

Over the last 17 years, we’ve seen many changes to the computer business

and to the way rely on technology in our workplace and our lives.

 

We are part of the revolution in the way people work as traditional office structures are replaced with more flexible environments.

 

We have weathered a changing economy along with our clients and we have witnessed a transformation of New York City as a whole.

 

We’re still here and we’re still growing.

 

Here’s why:

 

“The way you do anything is the way you do everything.”

 

Reliability.

 

Our clients enjoy our systematic, proactive approach to technology management. Our dependable response times and advanced scheduling system means you’re never left wondering when a technician will ‘get around’ to resolving your issue. Our interactive reporting system ensures that nothing slips through the cracks.

 

Transparency.

 

Each client is provided with your own unique login and password that allows you to check in to your Streeter Client Portal at any time. Your virtual ‘paper trail’ is available 24 x 7, where you can check the status of your projects, see notes from technicians, review previous submissions and predict when your issue will be resolved.

Managers can track submissions from each user and receive regular reports on what we’re doing to keep your network running smoothly. No unpleasant surprises. No question marks. No mystery line items on a bill you weren’t expecting.

 

Tenacity.

 

Each member of the team is committed to ongoing education, ensuring our knowledge and practices reflect cutting-edge technology and procedures…but the truth is, we don’t always know the answer right off the bat.

But we know how to figure it out.

Streeter staff undergo extensive training in advanced methodologies for evaluating, testing, resolving and reporting. We don’t have a “too hard” basket.

We won’t give up on an issue or request until it has been resolved to your satisfaction…which is why we have one of the highest customer retention rates in the industry.

 

Efficiency.

 

At the end of the day, we know only one thing matters: getting you back to work (or play) as quickly as possible.

This means that everything we do — monitoring and managing your network, planning and executing your projects, scheduling downtime for maintenance and dropping by for regular check-ins —  is built around minimizing disruption to your day.

We help keep your business profitable, your organization effective…and your sanity intact.

We are the best at what we do…so you can be the best at what you do.

We make I.T. easier.

 

In 2013, over 93% of last year’s clients chose to  sign on for another year.

Our average client has been with us 4.4 years…and counting.